OUR SERVICES

The right trades, coordinated from request to completion

OnTrack365 coordinates property maintenance and repairs for real estate property management teams, strata managers and committees, and insurance professionals.

From unexpected repairs to planned upkeep and authorised insurance work, we bring requests, quotations, approvals and trades into one connected process. Your team stays in control of decisions, while approved participants can track progress and communicate through the system.

Get the right trades involved when repairs are needed

When something breaks, leaks or stops working, OnTrack365 helps coordinate the next steps. We bring the job details, required approvals and appropriate trades together so the work can move forward.

How we help

  • Gather details of the issue, with photos where helpful

  • Clarify the work required and obtain quotations where needed

  • Seek authorisation from the responsible person

  • Coordinate trades, scheduling and property access

  • Keep progress updates and completion information with the job

For urgent maintenance, use the reporting link or contact details provided for your property.

REPAIRS & URGENT MAINTENANCE

Discuss Your Property Needs

Keep routine maintenance organised and on schedule

When routine maintenance is due, OnTrack365 coordinates the right trades around your agreed scope and schedule. We help organise recurring work, arrange property access and keep everyone informed as each job progresses.

How we help

  • Agree the maintenance requirements and frequency

  • Obtain quotations and seek approval where needed

  • Coordinate suitable trades and service bookings

  • Arrange access with the relevant property contacts

  • Keep progress updates and completed-work records together

PLANNED & ONGOING MAINTENANCE

Discuss Your Property Needs
a tall building surrounded by lush green trees
a tall building surrounded by lush green trees

Keep authorised insurance repairs moving

When a property needs insurance repairs, OnTrack365 coordinates the right trades and keeps claim information, quotations and approvals connected to the job. We help insurance professionals and property contacts follow the work from authorisation to completion.

How we help

  • Bring repair requirements and relevant claim information together

  • Obtain quotations for review and authorisation

  • Coordinate trades within the approved scope

  • Arrange scheduling and property access

  • Keep approved participants informed through job updates and direct communication

  • Record completion evidence and follow up on outstanding repair actions

INSURANCE REPAIRS

Discuss Your Property Needs
a man in an orange safety vest and a ladder
a man in an orange safety vest and a ladder
Discuss Your Property Needs

Let’s put your property maintenance on track

Tell us about your property portfolio or insurance repair needs. We’ll discuss how OnTrack365 can help you coordinate the right trades, track progress and keep everyone informed - reducing the need for separate project coordination.

CONTACT ONTRACK365